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Refund Policies

Tulüm Late Night has implemented a No Refund Policy for all ticket sales, except in the case of event cancellation or when the company is responsible for any issues. If an event is canceled, postponed, rescheduled, or significantly modified, refunds will be initiated for all ticket holders. In situations where the company is found responsible for errors or issues impacting the ticket purchase or event attendance, refunds may be considered on a case-by-case basis. 


However, in non-refundable circumstances such as personal changes, inability to attend, mistaken purchases, or loss/damage of tickets, no refunds will be provided.


Ticket transfers to another individual are allowed, but Tulum Late Night will not be held responsible for any issues arising from such transfers.

Customers are encouraged to review event details, ticket selection, and terms and conditions before making a purchase.

For further assistance, customers can reach out to the customer support team.

Terms and Conditions for Opt-In Phone Numbers

Terms and Conditions for Opt-In Phone Numbers:

1. Introduction:
   These terms and conditions govern the collection and use of phone numbers provided by users who opt in to receive text messages from Tulum Late Night. By opting in, you agree to comply with these terms and conditions. Please read them carefully before providing your phone number.

2. Opt-In Consent: 
   By providing your phone number, you consent to receive text messages from Tulum Late Night. You understand that message and data rates may apply, and that message frequency may vary. You have the right to opt out at any time by replying STOP to unsubscribe or HELP for assistance.


3. Use of Phone Numbers:
   Tulum Late Night will use the provided phone numbers solely for the purpose of sending text messages related to Tulum Late Night events, promotions, updates, or other relevant information. We will not share or sell your phone number to third parties without your explicit consent.


4. Data Usage and Privacy:
   The collection and use of phone numbers are subject to our privacy policy, which outlines how we handle and protect personal information. By providing your phone number, you acknowledge that you have read and agree to our privacy policy.


5. Security:
   We take appropriate measures to protect the security of your phone number and prevent unauthorized access or disclosure. However, no data transmission over the internet or wireless network can be guaranteed to be 100% secure. By opting in, you acknowledge that you understand and accept this risk.


6. Legal Compliance:
   Tulum Late Night complies with all applicable laws and regulations regarding the collection, use, and protection of personal information, including electronic communications. By opting in, you confirm that you are legally authorized to provide the phone number and consent to receive text messages.


7. Modification and Termination:
   Tulum Late Night reserves the right to modify or terminate the opt-in service, including these terms and conditions, at any time and without prior notice. Any changes will be effective immediately upon posting the updated terms and conditions on our website.


8. Contact Information:
   If you have any questions or concerns regarding these terms and conditions or the use of your phone number, please contact us at Tulum Late Night customer support.

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+1 (469) 228-8586


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